Student Accommodation Administrator

Job Title: Student Accommodation Administrator
Location: Santry, Co. Dublin
Employment Type: Fixed-Term Contract (until October 2025)

Hours: Full-Time (40 hours/week)

About the Role:
We are seeking a highly organized and proactive Student Accommodation Administrator to join the growing team of our client. In this role, you will play a vital part in ensuring the smooth operation of our student accommodation services. This position requires a detail-oriented individual with excellent communication and administrative skills who thrives in a dynamic environment.

Key Responsibilities:

1. Accommodation Management:
• Manage day-to-day administration of student accommodation.
• Process student applications, assign rooms, and maintain accurate records.
• Respond to email inquiries promptly and professionally.
2. Contract Administration:
• Prepare, review, and issue tenancy agreements for new residents.
• Ensure all contracts are signed and filed appropriately.
• Monitor contract renewals and terminations, ensuring compliance with company policies.
3. Maintenance Coordination:
• Act as the main point of contact between residents and the maintenance team.
• Log maintenance requests and ensure timely resolution of issues.
• Follow up with the maintenance team and residents to ensure satisfaction.
4. Customer Service:
• Address student and parent inquiries via email, phone, and in person.
• Provide information about accommodation policies, facilities, and local amenities.
5. General Administrative Tasks:
• Maintain and update databases with student and property details.
• Generate reports on occupancy, maintenance activities, and other metrics.
• Manage incoming and outgoing mail.
• Handle billing inquiries and liaise with the finance department as needed.
• Support other departments with ad hoc administrative tasks.

Requirements:

• Proven experience in an administrative role, preferably in property management or student accommodation.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to multitask and work under pressure in a fast-paced environment.
• A proactive and problem-solving mindset.
• Flexibility to work Saturdays and adjust to business needs.

What We Offer:

• A supportive and friendly work environment.
• Opportunity to work with a growing company and contribute to its success.
• Flexibility to choose part-time or full-time hours.
• Potential for a permanent role after October 2025.
• Salary: €35k – €42k DOE

If you’re interested, please apply with an updated CV!

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